Salon Team Training Day
Turn your whole team into scalp care experts — without leaving your salon
Your team already has the client relationships. What they need is the knowledge and confidence to talk about scalp health in a way that feels natural, builds trust, and drives revenue.
Lorraine comes to your salon for a full day of hands-on training. Every team member — from juniors to senior stylists — learns how to assess scalps, have meaningful conversations about what they're seeing, and recommend treatments and products with genuine authority.
Salons that complete this training consistently report higher consultation bookings, stronger product sales, and clients who rebook because they feel genuinely looked after.
Investment
1 day
Limited places per session. Certificate of completion included.
Lorraine Hawkins
Lead Trichologist & Educator
“I've designed every workshop to bridge the gap between complex science and the real-world skills you need in the salon chair. My goal is to give you clinical confidence that your clients can feel.”
Walk away with real, usable skills
Run confident scalp consultations with every client
Deliver signature scalp treatments your clients will love
Make product recommendations that clients actually follow
Track results and build long-term client relationships
Increase rebooking rates with structured aftercare
Speak about scalp health in a way clients understand and value
What we'll cover together
Morning — Scalp Science & Assessment
Understanding the scalp and hair growth cycle. How to conduct a quick but thorough scalp check during any appointment. Recognising the most common conditions and knowing when to refer. Hands-on practice with guided feedback from Lorraine.
Afternoon — Consultations, Treatments & Revenue
Building consultations into your existing service flow. Signature scalp treatment techniques your team can deliver today. Product recommendations that feel helpful, not salesy. Tracking client progress and building rebooking habits. Team action plan for launching scalp services.
Who is this for?
- Salon owners who want to differentiate their business with scalp care expertise
- Teams ready to move from purely aesthetic services to holistic hair and scalp health
- Salons looking to increase average ticket value and client retention
- Multi-location businesses that want consistent scalp care standards across teams
What's included
- Full-day on-site training at your salon
- Training for your entire team (any size)
- Customised content based on your salon's services and product range
- Consultation scripts and client communication templates
- Scalp assessment quick-reference cards for each team member
- Post-training follow-up call with Lorraine (within 30 days)
- Certificate of completion for every participant
What professionals are saying
“Lorraine taught us how to talk about scalp health in a way our clients understand and value. Our consultation bookings have doubled since the training.”
Anita Clarke
Salon Director, Atelier Beauté
“We added Lorraine's scalp treatments to our menu and clients love them. Retention is up and it's become our signature service. The team's confidence has completely transformed.”
Isha Desai
Founder, Root & Ritual
Frequently asked questions
How many team members can attend?
There's no limit. The training is priced per participant so you can include your entire team — from receptionists to senior stylists. Everyone benefits from understanding scalp health.
Do you tailor the training to our product range?
Yes. Before the training day, Lorraine reviews your current services and product lines so the recommendations and techniques are directly relevant to your salon.
What if some of our team are complete beginners?
The training is designed to work for mixed experience levels. Lorraine adjusts the depth for each exercise, ensuring beginners build confidence while experienced team members deepen their expertise.
Can you come to salons outside the UK?
Absolutely. Lorraine regularly delivers training across the UK, Europe, and North America. Contact us to discuss dates and travel arrangements.
What results can we expect?
Salons typically see an increase in consultation bookings within the first month, stronger product attachment rates, and clients who specifically rebook for scalp care services.
Ready to build clinical confidence?
Places are limited to keep the training personal and hands-on. Reserve your spot now and transform how you serve your clients.